Legal

Privacy Policy

Last updated: September 14, 2026

Send It Docs ("we", "us") provides document writing and preparation services to clients online. This policy explains what information we collect through senditdocs.com and how we handle it. Send It Docs handles personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Contact details you give us: name, email, and any phone number you choose to share.
• Project details: what you tell us about the document you need.
• Files you upload: resumes, drafts, or reference documents submitted through our quote form.
• Basic website analytics (pages visited, general location, device type) via Google Analytics.

How we use it

We use your information only to quote, prepare, and deliver the document you requested, to communicate with you about your order, and to improve our website. We do not sell your personal information.

Uploaded documents

Files you upload are used solely to prepare your document. We keep project files only as long as needed to complete your order and handle any revisions, and delete them within a reasonable period after final delivery unless you ask us to keep them longer.

Payment information

Card payments are processed on Stripe's secure checkout — your card details go directly to Stripe, and we never see or store card or banking details on this website. E-transfer remains available on request.

Third parties

We use third-party services to operate this site: a form-processing service to receive quote requests and attachments by email, Stripe for secure card payment processing, and Google Analytics for basic traffic statistics. These providers process data on our behalf and are not authorized to use it for their own purposes.

Your rights

You can ask us at any time what information we hold about you, request a correction, or request deletion, by emailing [email protected].

Contact

Questions about this policy: [email protected].